Rental Terms
DOCUMENTS:
In Turkey, all cars have a set of documents, which MUST be carried in the vehicle when it is in use on the road. This includes the vehicle registration, ownership details, proof of minimum traffic insurance and any other insurance, if applicable. These documents will be provided by the car hire company on delivery or collection of the vehicle, and must not left in the vehicle when it is unattended.
DRIVING LICENCE
The minimum age for a person to drive vehicles in groups A, C, D is 21 years old, and that person must have held a valid national or international driving licence for at least one year. This valid licence MUST BE CARRIED AT ALL TIMES by the driver when using the vehicle in Turkey. There is no requirement for foreign drivers to obtain or produce a translation of their national driving license.
INSURANCE:
All our cars are with rental car insurance include 300 Euro-500 Euro excess.
Full insurance cost from; 5 Euro a day- 7 Euro a day
All motor vehicles in Turkey must have minimum traffic insurance. Dalaman DLM Car Hire offers full vehicle insurance as part of the rental price. Personal Accident Insurance is not included as standard because most of our customers are covered by either their own insurance or their holiday insurance, however PAI is available from DLM Car Hire at an additional premium, on collection of the car.
All car hire prices include Collision Damage Waiver (CDW), Theft Insurance and Third Party Insurance (up to legal limits). Stolen or punctured tyres, stolen tools, broken windscreens or highlights are covered by the insurance. Please note that the theft insurance relates only to the vehicle, and does not cover any personal items, carried in or on the vehicle. In addition, damage caused by misuse, or gross negligence is not covered by the terms of the insurance.
In the case of an accident, including injury to a person or damage to a vehicle, the hire vehicle MUST NOT be moved from the accident site, and the accident must be reported immediately to the local police and to Dalaman Car Hire. Accident & alcohol reports must be obtained from the nearest police station, to ensure that the insurance and CDW remain valid. In Turkey, the driver is deemed to be 100% responsible, if they are under the influence of alcohol and / or drugs, which show them to have been above the legal limits, at the time of the accident. If this is the case then the insurance automatically becomes void. These accident and alcohol reports must be submitted to Dalaman Car Hire within 24 hours of the accident or the Collision Damage Waiver is void, and the driver becomes responsible for the damage.
ADDITIONAL TERMS OF HIRE.
In the event that the keys of the hired vehicle are lost, the customer will be charged for a replacement set of keys. This will be more expensive for vehicles that are fitted with an immobiliser system, because these keys can only be replaced by the main agents for the said vehicle.
The customer will be charged for the costs of any repairs, mechanical defects, maintenance or transportation costs in the event of the wrong type of fuel being placed in the vehicle.
Damage to the under carriage of the vehicle is covered under the insurance. However, should such damage occur, such as heavy impact with rocks causing damage or scratching, the customer must notify the local police or gendarme, before moving the vehicle, and obtain an accident report. If this accident report is not obtained, the customer will be responsible for all costs associated with the damage, including repair, maintenance, new parts, and any associated transportation costs.
Any defects, repair, maintenance new parts which result from improper use of the vehicle will be charged to the customer. Confirmation of whether the damage or defect to the vehicle has been caused by improper use will be determined by an inspection and report by an authorised service station.
Should the vehicle licence be lost during the lease period, the customer will be charged for the cost of a replacement licence. As this will render the vehicle unuseable, the customer will also be liable to cover the cost of any daily hire charges for the said vehicle, until the replacement licence has been issued.
DRINKING AND DRIVING:
If you are driving a hire vehicle in Turkey, the alcohol limit is zero. The penalties if you are caught driving under the influence of alcohol or drugs are severe. A breath test is routinely carried out by the police following any traffic accident.
PARKING, SPEED LIMITS, ROAD SIGNS AND HIGHWAY TOLLS:
If you park in a no parking zone and you are caught, you will receive an on the spot fine or your vehicle will be towed away. Where possible, use the car parks provided in the main resorts.
TRAFFIC OFFENCES:
Listed below are the general speed limits. In case of roadworks, local variations may apply.
Within the town and city limits, 50 Km/h
All roads outside city limits, including main carriageways, 90Km/h
Highways (motorway, auto route, autobahn), 120Km/h
Fiat Doblo & Minibus speed limits 80Km/h
Should a customer incur a traffic penalty during the course of the rental period, then the customer is responsible for paying any fines or tickets. Most traffic offences involving fines are payable on the spot to the police, so please ensure that you obtain a receipt. If the customer has left Turkey, and Dalaman Car Hire is later made aware of a traffic violation, then the company reserves the right to charge any fines occurring during the rental period, to the credit card details of the customer, which must be provided prior to taking possession of the vehicle.
In Turkey, traffic check points are frequent and set up randomly. If requested to stop, stay in the car and be ready to show your driving licence, the documents relating to vehicle, and the car rental agreement, if requested. If your driving licence does not have a picture to confirm your identity, then the police may ask for some other form pictorial identity to validate your details.
DROP OFF / COLLECTION
The base collection point for Dalaman Car Hire vehicles is in Dalaman. Vehicles can be delivered to any location or city in Turkey at the request of the customer, but this will be subject to service and transportation fees, if a vehicle is collected from, or returned to a location other than Dalaman. This fee will increase in line with distance the company have to travel to drop off or collect the vehicle. This fee will be included in the quoted rental price.
If the vehicle is to be collected from Dalaman airport it will be delivered at the stated flight arrival time. Any subsequent car parking fees will be the responsibility of the customer. This will also apply if the customer has requested collection at any other Turkish airport.
ADDITIONAL DRIVERS:
Only the driver or drivers included on the rental agreement are insured to drive the vehicle. A second driver may be added at no extra cost. Additional drivers up to a maximum of three, must have their driving licence details registered on the rental agreement at the time the contract is issued. The cost of adding a third driver on the agreement will be £3 a day.
PAYMENT:
Payment is due when the rental agreement is signed, on delivery of the vehicle. Payment can be in cash or by credit card. There is no need to pay a deposit.
If the vehicle is returned after the agreed time, one third of the daily rental is charged for each excess hour up to three hours. If the delay is exceeds 3 hours, the full daily rental charge is due.
Should you wish to extend the hire period, notification must be given to the company at least 48 hours prior to the end of the initial hire agreement to avoid any disappointment, as the vehicle may have been allocated to a new customer.
EXTRAS:
Baby chair and booster seats are available for £2 each per day.
Insurance for your GPS is also available at an extra cost of £2 per a day. If it is stolen the price will be excluded from the insurance.
PETROL:
The vehicle will have at least a quarter of a tank of fuel/ diesel on collection. The vehicle should have the same amountof fuel in the tank on return to avoid excess fuel charges.
RENTAL PERIOD
Minimum rental period is 2 days.
LONG TERM RENTALS
Minimum period of rental is 1 month.
Rates and conditions must be negotiated through our offices.
DELAYED RETURN
Rental perods are calculated on a 24 hour basis. If the vehicle is returned after the agreed return time, 1/3 of the daily rental rate is charged for every excess hour. If the delay exceeds 3 hours, the full day rental rate is charged.
PAYMENT
Full payment is required by cash at the time of rental.Major credit cards i.e. Visa, Eurocard, Master Card, Access are welcomed.
